With an average of 16,000 passengers daily, Mwasalat transported around 5.9 million passengers in 2018 on all its city and intercity routes, witnessing a 30% increase in the average number of passengers from 2017.

The last quarter of 2018 saw an average of 19,000 passengers daily and with 24,000 passengers on Fridays, according to the latest data. The Omani passengers has touched 40% of the total number, indicating an increase in local awareness to use public transportation.

Omanisation at Mwasalat hit 95%, making the total number of employees at the company 1231, with 360 Omanis hired in 2018. Mwasalat is planning to launch a new application to facilitate the process of booking tickets online and to subscribe in a variety of packages of tickets. Also, the app will allow passengers to track the bus movement and view precise data about each bus and more to be announced during 2019.