Oman Air and Swissport International, a leading service company to airlines and airports, have signed a multi-station agreement for full cargo handling services at London Heathrow, Munich, Frankfurt and Paris Charles de Gaulle.
As of September 3, Swissport took over full cargo handling services for Oman Air at London Heathrow followed by a phased transition of the other three stations, with completion by November 1.
Through the one-stop approach, both parties will benefit from increased standardisation in process flows with a common service level agreement and KPI measurements.
Oman Air’s chief officer Service Delivery, Andrew Walsh, said: “In support of our world class service, Oman Air heavily relies on the punctuality and reliability of the quality standards of its Ground and Cargo handlers. After a careful review we are confident that Swissport will be the right partner in supporting us towards our journey to become the best.”