BankDhofar, the leading bank and the best customer experience provider in the Sultanate, has been named ‘Best SME Bank in Oman’ by the London-based Global Business Outlook.
The awards are an independent programme that is marketed and administered by Business Media Outlook Ltd. It aims to recognise business excellence across all sectors and reward organisations that perform exceptionally well and stand out in their respective area of business.
Hussain Ali Al Lawati – Assistant General Manager and Head of Business Banking at BankDhofar – hailed the bank’s continuous efforts and ongoing commitment to support its SME customers across Oman. “Our strategic plan is to support Omani entrepreneurs and to contribute to the growth and development of the SME sector in the Sultanate by understanding their requirements and meeting their needs. The SME sector’s requirements are very specific in nature and are different from other corporate and retail customers. Our team of skilled and experienced account managers understand the specific business needs of this sector and they are dedicated to provide timely and adequate services delivery to our SME customers.”
“It gives us great pleasure to start the year with such prestigious recognition from a highly esteemed global organisation. At BankDhofar we aspire to be the best bank for customers across Oman, and will continue to offer innovative products and unique services that meet the needs of our customers,” added Al Lawati.
With the growing importance of small and medium enterprises to the development of the vibrant Omani economy, BankDhofar has embarked on a number of strategic initiatives to participate in further development of SME sector in the Sultanate. The bank has a dedicated Business Banking Department whose sole function is to cater to the needs and requirements of entrepreneurs and SME owners. “In order to serve our customers in the best possible way, we observe the market and study the business trends that impact this sector, which helps us customise our products and services to fulfil the needs and requirements of SMEs,” Al Lawati noted.