During the last decade, outsourcing life support and FM services to contractors has significantly evolved, from an original perception of low value services to what we have today, sophisticated and effective integrated portfolios, encompassing all of the non-core activities of clients from multi-nationals to boutique business operations. Organisations and institutions can now confidently recognize and appreciate the multitude of benefits derived from outsourcing.
Sodexo|Socat specialises in providing high quality, sustainable and cost reducing IFM solutions. The primary initial reason for outsourcing is generally identified as financial, however, increasing numbers of organisations and institutions are turning to Sodexo|Socat to provide best practise global solutions, in order to respond to the complex array of extraneous business activities. For an example, the variety of specific mandatory requirements such as the currency and renewals of individual employee, and institutional, qualifications, certifications, industry training and performance related quality criteria such as the ISO standards. Within the current challenging global climate, there is a growing need for specialist service providers, such as Sodexo|Socat, who have an intimate understanding of both the key performance drivers, and ‘safe,’ and efficient methods of reducing client costs, while still delivering maximum quality and performance to end users and consumers.
Established in the Sultanate in 1985, Sodexo|Socat understands the unique operating conditions of Oman, with over 30 years developing capability, experience and reputation. ISO and HACCP certified, Sodexo|Socat employs over 2,200 staff, delivering services at more than one hundred locations, from Mussandam in the North, to Salalah in the South, and including many of the major oil & gas operations in the interior. Recognition of the unique requirements of remote site servicing, has resulted in the development of a sophisticated logistics supply chain capability including a modern fleet of ambient, refrigerated and freezer trucks, and central warehousing operations based in the capital of Muscat, indicative of Sodexo|Socat’s ability to provide a strong local identity, local knowledge, and to respond effectively to the idiosyncratic demands of clients.
Sodexo|Socat’s Omani clientele is supported, and enhanced, as part of one of the largest global providers of Life Support Services. The managing company operates globally in more than 80 countries, and is the 18th largest employer in the world, with consolidated annual revenues of €18 billion. Serving 75 million consumers globally, on a daily basis, across 32,700 sites, provides considerable data and information, helping to better appreciate and understand the needs of clients and customers. It is this scale of daily service and sharing of knowledge within the group that gives Sodexo|Socat the competitive edge in providing quality solutions, ensuring continuous quality improvement, and leading innovation.
Sodexo|Socat provides a distinctive array of integrated services across limitless industry sectors including oil & gas, defence, education, energy and resource, and to government, quasi non-government, and corporate clients. Sodexo|Socat is uniquely positioned therefore, to deliver service provision that will effectively serve the interests of all Oman-based employers, with services ranging from catering and housekeeping in camps, to complete IFM & Life Support Services management. A significant recent innovative development for Sodexo|Socat has been that of energy management on behalf of clients increasingly conscious of rising utility costs, and ongoing global pressure for greater sustainability. In doing so, Sodexo|Socat and their clients are able to demonstrate enhanced corporate social responsibility, and community awareness.
It is self-evident that Sodexo|Socat is committed to the Omani national policies and objectives, the continued development of the local economy, and indeed the Omani people through progressive employment opportunities, staff training, ICV activities and an array of employer initiatives. These, along with a doctrinal focus on quality assurance and health and safety, provide a sustainable basis for Sodexo|Socat’s continued long term growth and development.
“Only through demonstrating long term vision, integrity, and an authentic approach to doing business in the Sultanate, can we continue to retain and develop opportunities, providing long term career prospects for our national and expatriate work-force, and deliver desirable contributions for the greater good of Oman,” said Geoff Murray, General Manager of Sodexo|Socat.
He added “It’s about working smarter. Our clients are the foremost industrial, organizational and institutional leaders in their own right, many of them globally so. As innovators themselves, they expect more than what has been delivered to them in the past. They understand the proven relationship between superior Quality of Life Services and better workforce productivity. Higher quality catering, better accommodation provision, and efficiently maintained services, translate to happier, healthier, motivated work-forces. This is what we, at Sodexo|Socat, do best. This is what we pride ourselves on being able to deliver effectively, and professionally. Sodexo|Socat’s clients don’t need to be told what we do, as they can see it daily, and measure it weekly, monthly, and yearly in their performance. We can do the same, for you!”
