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Liva Insurance Joins Hands with FSA to Launch Dhamani, Ushering in a New Era for Oman’s Health Insurance Sector

Liva Insurance proudly joins hands with the Financial Services Authority (FSA) to celebrate the official launch of the Dhamani platform, a major advancement for Oman’s healthcare sector. The launch marks a significant step forward in achieving the objectives of Oman Vision 2040 by enhancing healthcare access, transparency, and operational efficiency across the Sultanate.

Liva Insurance was the first insurer to successfully integrate with Dhamani through the FSA’s regulatory sandbox in December 2023. Since then, the company has processed more than 1.2 million electronic transactions, responded to over 765,000 eligibility requests, delivered upwards of 333,000 approval responses, and received more than 150,000 electronic claims, including a peak of over 21,000 transactions in a single day. These achievements reflect a tangible transformation in healthcare delivery, creating a smarter, faster, and more transparent experience for citizens and residents across Oman.

Today, Liva Insurance’s network includes 33 private hospitals and 3 private health complexes across the Sultanate, all seamlessly integrated into the Dhamani platform to provide enhanced services.

Commenting on this monumental achievement, Hanaa Al-Hinai, CEO of Liva Insurance, said: “Dhamani is a transformational step for Oman, and Liva Insurance is proud to be part of this journey. Our commitment goes beyond insurance – it is about building a healthier, smarter future for everyone. We thank the FSA for their vision and leadership, and we extend our appreciation to our partners and clients for their trust and collaboration throughout this evolution. Together, we are redefining the future of healthcare in Oman.”

Liva Insurance expresses its sincere appreciation to the Financial Services Authority, healthcare providers, brokers, and technology partners for their collaboration in achieving this national milestone. As Oman moves into a new era of digital healthcare, Liva Insurance remains committed to innovation, partnership, and delivering exceptional value to ensure better healthcare outcomes for all.

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