GULFCYBERTECH will offer its flagship products through cloud in addition to expanding the service offering in the new technology solutions and platforms such as Blockchain, AI and RPA. Excerpts from an interview with Chief Executive and Founder, Mohammed Abdul Malik Al Qadri

Can you highlight the e-solutions offered by GULFCYBERTECH?

GULFCYBERTECH offers a wide range of web applications related services. These include: web based applications development, mobile applications development, e-commerce solutions, business analytics and dashboards, web design and development, web hosting solutions (shared/dedicated Servers), domain registration (appointed by TRA as Official .OM Domain Registrar).

Some of our flagship applications developed using the Microsoft technologies are:

e-Kart – E-Commerce Solution

e-Projects – Projects Management System

e-Recruitment – Recruitment Management System

e-Tender – Tender Management System

e-Events – Events Management System

e-Institute – Institute Management System

e-Property – Property Management System

e-Complaints – Complaint Management System

e-Sales – Sales Tracking and Lead Management System

e-Vendor – Vendor Management System

What differentiates the company from its competitors?

We combine people, process and technology to deliver reliable web solutions of international standards in meeting our client’s business needs. ‘‘We believe in the core values of honesty, integrity and fairness as fundamental business principles which we are committed to uphold as a professional company in all aspects of the business. Our skilled team undertakes each project with passion, perfection and professionalism hence ensuring total customer satisfaction.’’

What sets us apart from our competitors are:

• Our business values and company culture which promotes an environment of creativity, innovation and delivery of quality results
• Our passion to set quality benchmarks.
• Our wealth of experience in development various applications for entities in various sectors and industries in Oman since its inception in 2003.
• Our competitive pricing ensures product delivery at right value.
• Our customer-centric approach ensures sustained partnerships.

How is the company contributing to Oman’s ICT initiatives?
We support the organisations in their digital transformation journey hence, in providing professional and high quality web solutions; we believe we are playing our role in a small way in supporting His Majesty’s vision of transforming Oman into a sustainable knowledge-based society.

We also would like to commend the role of ITA in implementing the government’s e-strategy and utilising the ICT infrastructure for the Overall progress and digital transformation of Oman.

Who are your key clients and partners?
We have a strong client base and includes organisations of various sizes, from various industries and sectors.  These include various Ministries, Government entities, large and SME companies. We also serve clients outside Oman within the GCC.

We were the only Omani company who participated at the GITEX 2018 promoting our products and services to the potential customers from outside Oman.  We had a lot of interest and queries mainly from many GCC countries. This was part of our growth strategy to increase our customer base and promote our products and services outside Oman and gain some share within the GCC Market.  We also plan to set up our office in one of the GCC countries. We have joined the Microsoft Cloud Partner Programme and will further promote our products and services using the Microsoft partner network.

What are the future initiatives of the company?

Our vision is to create new quality benchmarks and be recognised as a leading web development company in the Gulf region and to be considered as a partner of first choice by our valued clients, hence our business strategies will be geared towards achieving this vision.

While we will be consolidating on our experience and expertise, we will be providing our flagship products through cloud. We will also be expanding our service offering in the new technology solutions and platforms such as Blockchain, AI and RPA.

What are the key challenges faced by the company?

One of the key challenges that we face is resourcing. People are the key drivers for sustainable growth for any organisation. In order to ensure we deliver quality solutions, one simply needs to deploy the right skill set, experience, creativity and professionalism.